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Return and Refund Policy - Teesfortogo

Return & Refund Policy

Last Updated: May 29, 2026

This policy applies to purchases made through Teesfortogo. By placing an order, you agree to these terms.

1. Return Eligibility

To be eligible for a return, items must meet the following criteria:

  • Requests must be made within a reasonable period after delivery.
  • Items must be unused, unworn, and in their original condition.
  • Original packaging must be included where applicable.
  • Certain items (customized, hygiene-related, or final-sale) may not be eligible.

2. How to Request a Return

To initiate a return, please contact our support team via email. Provide your order number and the reason for the return; if approved, we will provide further instructions.

3. Refunds

Once your return is received and inspected, we will notify you of the outcome. Approved refunds are processed to your original payment method, with processing times varying by financial institution.

4. Shipping & Damages

Shipping fees are non-refundable, except in cases of our error or defective items. If you receive a damaged or incorrect item, contact us promptly with photos for assistance.

Contact Us for Returns

Email: [email protected]

Address: Ấp Tân Hưng, Thạnh Lộc, Vĩnh Thạnh, Cần Thơ

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